Returns & Exchanges

At Sveston, we stand behind the quality of our timepieces and fashion accessories, offering a hassle-free 30-day return policy for items in their original, unworn condition. We are committed to ensuring your complete satisfaction with every purchase through a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your account or contact our customer support team with your order number and reason for return to receive a Return Authorization Number.

• 2.
  Secure Packaging

  Place the item back in its original Sveston luxury packaging, including all warranty cards, manuals, and protective films to ensure it is not damaged during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized courier location, keeping a copy of your tracking receipt for reference.

• 4.
  Inspection and Refund

  Once our quality control team verifies the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.